R

R. N.
Review of Macke Motors

4 years ago

***OWNER PLEASE READ MY FULL REVIEW.*** WORST CUST...

***OWNER PLEASE READ MY FULL REVIEW.*** WORST CUSTOMER SERVICE EVER!!! I HAVEN T BEEN ABLE TO TALK TO SOMEONE ABOUT BUYING A VEHICLE FROM THEM AND I WANTED BUY IT TODAY BUT NO ONE WANTS AN EASY SALE!! I attempted to contact this dealership multiple times to discuss PURCHASING a vehicle. I have called, emailed, and even texted with no response. So I followed up the next day and called them in the morning. Apparently they don t have a sales department because no one got back to me. I called again an hour later and still no one was able to help. I AM TRYING TO BUY ONE OF YOUR VEHICLES!!!! I decided to respect that they could be busy in a town of 1,400 on a Saturday because so many people are buying a car today, right? I gave the girl my credit info over the phone to try to help speed up the process and show them that I am serious. Guess what?!! STILL NO CALL BACK after 3 more hours. I called back to see where I stand, they had yet to run my credit or look at my inquiry on the vehicle. I told them not to run my credit and I ll seek help somewhere else. I HIGHLY RECOMMEND NOT USING THIS DEALERSHIP. IF THEY DRAG THEIR FEET THIS BAD TO MAKE A $30,000 SALE, I can only imagine what it would be like if there was a problem. I emailed management at their dealership to hopefully make some changes for their future. Can t stay in business if you don t want to sell vehicles!!!

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