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Julia Gappmaier

4 years ago

UPDATE: In response to Ernie's sarcastic and frank...

UPDATE: In response to Ernie's sarcastic and frankly very unprofessional response, our vehicle only needed a coolant flush and a new serpentine belt. The mechanic who did the work said our control arms were in perfect condition and most of the items on the list given by the Nissan mechanic were completely unnecessary. Your mechanic was not giving "recommendations", he was trying to charge us over $2,500 of work that WASN'T NEEDED! We ended up paying a little over $200 for the necessary repairs. Thanks, but no thanks Nissan!
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Don t take your car here for service! We brought in our Versa Note for 100k tune up and were told our car needed $2500 worth of work. The mechanic said we needed both lower control arms replaced for nearly $800 and said our wheels could fall off.

We decided to get a second opinion from another mechanic because our car wasn t exhibiting any of signs of broken control arms. He told us we didn t need half the things on the list Nissan gave us and the things that did need done he could do for far cheaper.

We weren t only lied to, but were pressured into getting work done quick. Never taking my car here again!

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