Cyndy F. Owner

Review of First American Payment Systems...

First Payment Systems (FPS) has failed to provide ...

First Payment Systems (FPS) has failed to provide my business with any services as deemed within sales agreement and contract yet they have continued to charge me a monthly fee for over 20 months. I'm embarrassed to say that I'm just now catching this on my monthly bank statements. In 2013 when I first signed up I used the QB INTUIT POS system which could not be used with any 3rd party merchant services. FPS said since I signed the agreement to perform the rate comparison analysis, it ultimately served as a contract for services. I had to mail in a form to cancel, which I did within a week of signing the contract. I assumed that I was done with the company. They claim they never received the appropriate cancellation form and no, they didn't bother to call me about it.

FPS continued to debit my checking account for services NEVER rendered. FPS is in clear violation of breach of contract and used bait and switch tactics in accordance to Texas laws. When I called them, the woman was EXTREMELY rude. She acknowledged that my account was dormant. She also read their company notes where it stated my system was not compatible with using their merchant services, yet she keep going back to "you signed a contract....you still have 2 more years left on it" She then threatened me with "If you cancel, you will have to pay $495 cancellation fee".

After looking them up on the internet, I could see the hundreds upon hundreds of complaints that have been filed against this company for bad business practices. Last look it shows at least 300+ complaints with the BBB. I will be filing complaints with the Texas State Attorney Generals office, Federal Trade Commission and all other regulating agencies both state and federal. All those affected should be doing the same. You would think that the FTC would already be investigating them given the number of complaints.

Any lawyers out there reading all these reviews and are interested in launching a Class Action Lawsuit, you have my support. I believe there are hundreds, if not thousands of FPS victims out there that would love to be a part of this.

Last thing I will say on this subject. It's obvious the "positive" comments are fake comments posted by the company in an effort to skew their ratings. I know someone from the company will be reading and writing a response to my comment. To this I say, God takes care of His own. That would be me.

According to James 4:17 - So whoever knows the right thing to do and fails to do it, for him it is sin. 1 Timothy 6:10 - For the love of money is a root of all kinds of evils. It is through this craving that some have wandered away from the faith and pierced themselves with many pangs.

The 1 Star Rating is actually a negative Star Rating and should be a "0". Google needs to add that one to their list.