The experience was wonderful from the beginning to...

The experience was wonderful from the beginning to the end...well almost end. The staff was efficient, personable, and pleasant. The only issue was that we picked up an item from the mini bar but it was not eaten and we were charged or it as well as an item that we never saw. I stopped by the desk on the way out and she said it would be refunded, but it hasn't yet. It was only $18 so not that big of a deal, but still.