One star for nice location, one star for nice room...

One star for nice location, one star for nice room. Extremely unhelpful staff, lazy, sounded annoyed whenever answering the phone. My sister is a wheelchair user, it takes a little longer for us to leave our hotel room in the morning, we requested the trash taken out and clean sheets. It was never done, and they left our door open. We didn't see anything amiss, but we did alert the front desk. After we checked out we noticed my sisters makeup bag was missing, over 200 dollars of makeup inside. Several calls later to the hotel and nothing has been turned in. It's unacceptable. My sister also had technical difficulty with her wheelchair, only about 100ft from the hotel and the staff seemed so bothered to even help us in the slightest. When we initially called, they said they couldn't help us at all, then when I went to the desk in person, the young man they sent to help us was rude and annoyed the whole time. We had perfect strangers on the street helping us better. It was a very terrible experience and soured our entire time in new Orleans .