I went into caps a couple of months ago to get a t...

I went into caps a couple of months ago to get a tune up on my bike. I hadn't used it for about 15 years so I knew it was going to need an overhaul. The service gentlemen that I dealt with was great. He listed all the things I should get done and then listed the things that were an absolute so that I could save a bit of money which was nice. During the time that my bike was getting fixed I purchased three helmets, and some other accessories that I needed to get me started so all in all I spent around $600. When I went to pick up my bike it was still really dirty (as it was sitting for so long) and I guess I assumed that they would clean it considering the amount I paid to get a tune up? That was disappointing. I then brought in my chariot with my baby and dog and realized that I needed to attach the bolt to the wheel so I could actually tow it home and asked a different service guy if he could attach it for me. He then asked me to pay an extra $15 to attach the bolt as he said there was a lot of labour involved. I watched him attach the bolt and it literally took him 3 minutes. After spending the amount I had, I feel like he was taking advantage of my situation realizing that I had no other choice because I could not push the chariot and my bike at the same time as I had walked there. The sales staff were very nice and helpful but this one service guy ruined my experience and for this reason I will never go back.