Jubei Fu

Review of Crest Cadillac

If you want a lemon car, then buy a Cadillac. And ...

If you want a lemon car, then buy a Cadillac. And you will also get humiliation from them. For free!
I bought a XT4 four weeks ago from Crest Cadillac in Dallas Texas. Then I was told to replace the whole transmission control module by Cadillac service. ??? Surprise!
Then I went to the sales office, they let me waiting there for one hour while they just joking and laughing in the office! I can see and hear clearly with standing outside! With 3 times pushing then finally talked to the guy Hussain Jafri, he called himself the MANAGER of Crest Cadillac. But you can feel it from the very beginning, the person Hussain is uneducated at all. I asked him why a new car has such a major problem in just 4 weeks after buying, and I suspect the car he sold to me is not a good quality car, cause I just remembered they showed me a report before I signed which stated Transmission update on xxxxxx , but they explained to me that each Cadi car needs to do this before selling, and it s just a normal process of selling car. He reacted just rascally, and seems this transmission error thing happened everyday just like you found a rotten apple in garbage. He told me All Cadillac cars has the problem, you just need to get it fixed, and the fix is free of charge! What a mercy I received from you! I asked him what if the issue comes back in another 4 weeks for this new car, and I can t trust its quality and I don t have time to always come back to get car fixed. He said this to my face: All Cadillac cars have the problem! You spent two weeks for buying the car, why you don t have time to get the car fixed?!! The fix is free! ??Seriously??!! I spent two weeks for the first month when I moved back from NYC to Dallas to buy the car, I don t even have time to compare and pick a good quality car! I made my time to come to this Crest Cadillac twice in total (this one is close to my office), then I bought it! One time to try driving the car and one time to sign the contract buying the car! A total of twice visiting! Now you are asking me to get the new car fixed for two weeks every month???!!! Are you crazy or I am crazy?! It s such a shame to ever talking to the guy Hussain Jafri! It s a huge shame of buying the car from Hussain Jafri and Crest Cadillac! Also, it should be a shame for Crest Cadillac of hiring the sales manager Hussain Jafri! Will consult the lawyer with returning the car!