We have been traveling to New York(usually a few t...

We have been traveling to New York(usually a few times a year) for the last 20+ years. This was by far the worst hotel that we have ever stayed at. On top of the hotel being super generic and more of a hostel type feel, one of the cleaning people stole cash and who knows what else out of our suitcase while we were out. I filed a claim/report and have heard absolutely nothing from it.