C

Clara Emmanuel

4 years ago

Edit: I'd written a nice review despite the sub-pa...

Edit: I'd written a nice review despite the sub-par service at Hyatt but now I'm really upset. I'd left a cosmetics bag in my room which was located and posted to me, and while I am grateful to even get it back, I am sorely disappointed that there are a few items missing: an eyeliner, make up brush and a very precious necklace. It doesn't matter that we left a $40 tip, the staff either don't care or aren't trained and paid enough to know that good hotel staff (and good people) do not steal. We experienced a lot of incompetence and lacklustre treatment from this hotel. It does not deserve a 4-star rating and I retract my generous 4 star review to 1 star.

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