John Mooney

Review of DHL Logistics Contract-San Ant...

Was actually disappointed! My daughter sent me a ...

Was actually disappointed! My daughter sent me a blood pressure prescription to my address in Mexico. FUL failed to tell her she needed a special Mexican health document along with the shipment, even though the pharmacy prescription was included. Shipment was held by Mexican Customs, (jerks), and eventually returned to origin. Upon my return to the US, I checked with this DHL location, where the lady was quite attentive, and courteous, and was told the shipment had been destroyed upon return, (with no notification), to sender.