always super busy with a bunch of disrespectful hi...

always super busy with a bunch of disrespectful high school kids. The service desk does nothing but ramble about policies and are unable to explain a single one. I lost my job and asked if there was some sort of temp assistance or discount. They told me that they would go off my taxes from last year. WHAT I WAS WORKING THEN. They are very impatient and don't want to help you. I had been a member of the ymca for the last 15 years and have just watched it go down hill. The facilities are always down either the steam room or cardio or pool or showers. I am just too old and tired to put up with it anymore. Put people in place to deal with these things or at least someone who actually cares.