First of all I cancelled my insurance in JULY AND ...

First of all I cancelled my insurance in JULY AND I AM STILL BEING CHARGED!? This is absolutely ridiculous. I have tried calling and speaking with you and told I have to do it over email. I am sick of it. I will be calling tomorrow and if I am passed around to person to person just know it will not be pretty. Especially since half of your staff is not trained on their job and lied to me when I was a customer. Maybe if I actually get my refund from April till now I will change my star rating but for now. Do not waste your time on this company. Get insurance anywhere else because I promise you there is better options out there