Emily Scheinfeld

Review of Estate Lee Properties

worst management company i have ever dealt with. T...

worst management company i have ever dealt with. There is an attempt to cheat tenants all while giving horrible customer service both over the phone, in person, and via email. If you do call, you have to email for a phone appointment rather than being able to talk to the person straight up or to leave a message. If you finally persuade them to take a message, it is most likely faked as I have never had a phone call returned. But I wouldn't recommend ever calling, as anything said over the phone doesn't matter. Unless it's in writing, nothing will be followed through on or adhered to.
I guess I have been lucky with management companies, even in austin where there is a higher demand than supply, but they are truly the worst and most disrespectful organization. They constantly treat me as thought I am incompetent and will just bend to their orders. i have also been accused of cheating and lying to them.
Unless you want the biggest headache and stress, and many hours making appointments with lawyers and legal services, stay away.
If you have to work with them, like I did when they took over my complex, don't talk to the head manager. You would think she would be the one to talk to, but in all honesty, she's a bully. Full of threats and accusations to make you do what she wants you to.

So much for management companies wanting happy tenants.