Mike Tran

Review of Nothside Lexus

My brother in law was in the market for a new car,...

My brother in law was in the market for a new car, so I referred him to Lexus since I am a Lexus owner and know about their service and reliability. Our budget was under 40 and looking for a used car. We were meet with Bryan and this is where it went down hill. Before even having a chance to look at the car, we had to listen to him on why Lexus cost for then Carmax. After finding a car to look at, we spent another 20min helping him look for the car. The next car he show us was a FULLY loaded car. So I asked him what is fully about this? can you list the options? all he said was navigation and ignored my question then proceed to demo voice entering his address. it took away another 10min of listening to him. There wasn't any other option is saw out of Navigation. We asked him for us to look at a New Model NX or RX to see if we should get a new instead. He never showed it to us and bypassing our request. DO NOT GO TO BRYAN AND IF LEXUS WANT TO KNOW WHO EXACTLY FEEL FREE TO REPLY BACK.