I placed an order for Duresta 4-seater, 3-seater a...

I placed an order for Duresta 4-seater, 3-seater and 1 sofa chair with Furniture Village Reading on 01 NOVEMBER 2019. After almost 3 months, the order was partially fulfilled (4-seater and 3-seater arrived after much follow up) but Duresta informed Furniture Village in early FEBRUARY 2020 that it's run out of fabric to make the sofa chair !! So I have the 4-seater and 3-seater now but there is no delivery gaurantee on the sofa-chair. Furniture Village Reading are clueless on delivery timescale and Duresta is happily taking it's own sweet time in gettng the fabric. I'm now told that it MIGHT arrive in w/c 16th MARCH 2020 but I'm not holding my breath. Appalling example of order management, supply chain and customer relationships failure by Duresta and Furniture Village Reading. It's clear that niether party cares for the customer's hard earned money and treats such situations as 'business as usual'. Buyers be aware !