Michael Dowding

Review of Open Road Tuning

Placed an order 8/24,. no warning or message stati...

Placed an order 8/24,. no warning or message stating any delays

9/1 the order still hadn't updated, no fulfillment.

I called and get a message stating they will be out of office "8/24 - 8/28"

I email with no reply.

I post on their Instagram page where my post is promptly deleted.

I got fed up and requested a refund, which was approved on 9/2, still with ZERO communication.

I regret ordering with this company trying to save 10 dollars over MUCH better authorized retailers.

They have the time to post to IG and delete comments, but no time to reply to my emails after I had already paid for my order? That's poor service

EDIT: In response to company response:

The other reviews "negate" what I have posted? Like I said, you had time to be on instagram posting and deleting comments but not to address orders or emails, your response is asinine.