Stayed here on business for 1 night. The hotel its...

Stayed here on business for 1 night. The hotel itself is pleasant with good facilities - gym, pool, restaurant etc. The room was cold, freezing in fact. I turned on the heater, did not work. At all. What really turned me off this hotel was that I had a breakfast meeting, so I didn't include breakfast with my stay in the hotel. When I came back to my room to shower etc at 10am, I was shocked to have seen the cleaners having removed my belongings and had taken the room apart. I hadn't even checked out! The TV was still on. I went to reception and barely got an apology, saying - "they werent supposed to have done that" and that was it. I was so furious I had to leave as I couldn't believe a hotel of this standard would operate so unprofessionally. If this did not happen I would rate the hotel at average.