Kyle Daley

Review of Bountiful Mazda

I got a postcard to update my 2014 Mazda 3 infotai...

I got a postcard to update my 2014 Mazda 3 infotainment system. After waiting around for 1 1/2 hours, they said that they couldn't update it as it is already at the newest version. That sounded odd since the new update just came out, but oh well. Oh, and how did it take 1 1/2 hours to figure that out? I went home and investigated the issue further...my current version is 27, the newest is 55. I called to ask what happened, they said it must be an issue with my car. After searching around online, I am currently installing the update at home with a workaround (thank you internet). They must be very incompetent about how to service their cars.