Steve Steenberg

Review of El San Juan Resort & Casino

I am a Hilton diamond member and booked a corner r...

I am a Hilton diamond member and booked a corner room on 8th floor. Walked into our dirty room with moldy shower and a big hairy booger stuck to the top of the bathroom counter. I was told this was an upgraded room at checkin so I would not get my diamond upgrade like all other Hilton hotels offer. I guess this booger is made of gold and is part of the upgraded room experience.