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Review of Plow & Hearth

Not happy with their customer service in letting c...

Not happy with their customer service in letting customers know when products are shipped. I have been waiting almost a week to find out when my Christmas gift was shipped and when to expect it. I finally got online and chatted with a representative. It has been shipped and will arrive in two days, but I was never informed of when it was shipped or when to expect it. I was beginning to panic that the gift might not get here that something had happened. It is all working out, but communication is not their forte.