Jessie Kim

Review of Brasstech

Newport Brass - Costing me over $5K per month due ...

Newport Brass - Costing me over $5K per month due to their negligence.... Be prepared to wait over 1 month for your orders. Faulty products (where is the quality control?) and customer service people who don't care. They try to brush you off as much as possible and don't want to deal with time sensitive costly issues, just avoid as much as possible. I even had a guy say he would call me right back and never did. Trying to get them to fix their mistakes is worse than getting your teeth pulled out. Someone is finally trying to help me but we'll see if anything productive happens or if the can will continue to be kicked down the road.