First thing I noticed when I got to my room was th...

First thing I noticed when I got to my room was that the Samsung Smart Device the hotel boasts about was not functional. Upon inspection the back case of the phone had been melted off from overheating on the wireless charger (clear fire hazard).

It only got worst from there. At night I was informed that the hotel pool (one of the biggest selling point of the place) was closed off to hotel guests for 5 hours due to private event.

The following day I received a letter saying my mini-bar hasn't been restocked as I had the do not disturb sign on. Which was not true as the cleaners did go in to make up the room on that same day. And as aforementioned the faulty Sansung control unit was returned to front desk so I couldn't have put the sign on even if I wanted to.

At check out I was told the bill was settled. After flying out of the country, received an e-mail saying I had unpaid minibar items which were then charged to my card on file. On the hotel website it clearly states that guests get 4 free minibar items per night.

Overall, the stay was extremely disappointing. Out of all the amenities listed (screenshot attached) only about 2 were actually provided. Would steer well clear of this establishment.