C
Catherine Review of Crowne Plaza Marlow
POSITIVES:
POSITIVES:
Rooms were comfortable and clean.
Nice pool and hot tub outside.
Comfortable sun loungers in a quiet and relaxing back yard.
Beautiful scenic surroundings
DOWNSIDE:
One night the hotel did not have hot water and I was left to have a cold bath and had to go to reception three times in order to get an update.
The breakfast was a super rip-off where it advertised a number of items available on the menu but when I went to the breakfast bar on the morning, it had very limited choices and was not offered to be compensated despite having had a cold bath the night before - very poor customer experience. It would have been a 8/10 but this brought it down to 6, only because the rooms were comfortable.
OVERALL:
Comments: