Absolutely HORRIBLE customer service. I love the b...

Absolutely HORRIBLE customer service. I love the blades but can not stand the waiting time to recieve a replacement for a broken blade. I was told they don't carry any knives at the warehouse and will have to wait 7-10 business days to get a replacement knife. It has been two weeks and still no call. I have tried calling THREE different departments trying to reach a representative with no luck. I have left messages with no return call. VERY VERY FRUSTRATING. I will undoubtebly switch to Kershaw knives for the rest of my life solely for the customer service they provide. They will sharpen or replace your blade on the spot, no 7-10 business days B.S. I went into the Kershaw warranty department with a friend and they replaced his knife and gave him a $49.99 knife for free just because of the hastle. GERBER TAKE SOME LESSONS.