I am the owner of a "vimec" stairlift, I only phon...

I am the owner of a "vimec" stairlift, I only phoned once to ask for information and the availability was as if my interlocutor had a stomach ache telling me he could not give me an answer and above all without being able to pass me or give me a number. t.co of another operator more prepared to answer my question. Not a problem if I can't find out what I need, I take it and throw it in the rail and take another brand.