We stayed for 4 nights. We made one request that w...

We stayed for 4 nights. We made one request that wasn't fulfilled (fine in and of itself, given the nature of the request) but there was no explanation for if they actually couldn't do it or just forgot. Other than that, the staff was generally very helpful and pleasant, and the room was well kept. Not really meant for families with kids or for friends or coworkers to share a room (no door to sink/shower area). The event we attended at the hotel was lovely. The pool area was pleasant, but we did refrain from ordering food there because we were told it would take at least an hour.