it was extremely disappointing as i had booked and...

it was extremely disappointing as i had booked and paid more to be in the adult area and Waitui Club. On checking in i was informed that that side was full and i was going to be accommodated in the family wing in a family room !!! Given that i was there on Business and was working from my room at times the constant noise in the passages were disruptive. I was sent a cheap bottle of red wine for my discontent, which i left for the manager as it appears he clearly valued it. There was no compensation for the lesser room or any contact made by the resort manager after i voiced my disappointment.