Rachel Jenner

Review of MazeMakers, South Boston

Be aware that they don't check everyone's dental b...

Be aware that they don't check everyone's dental benefits. They told me one estimate and I got a surprise bill of an EXTRA $800. They told me most people usually know their own dental benefits and coverage. And the office manager Kim lied and told me she could not give me a Copy of my own dental benefits when blue cross blue shield told me the office could. She said it was written on the eob that it couldn't leave the office but it's not. My husband had a similar past experience with his dental office but they had written off part of the balance as a courtesy. South Boston Family Dental wasn't willing to do anything for me. Needless to say I will not be going back.