Joey Kimdon

Review of Emerald Outdoor Living

High quality product and excellent customer servic...

High quality product and excellent customer service! We visited the showroom a few months ago, and Chris spent a lot of time with us to help us understand the options and find the best spa for us. It really seemed like he wanted to help us find what would work best for us, not just trying to make a sale. Good communication after our visit too -- he followed up on the things he was going to check on and helped clue us in to when sales might be happening to help make the purchase affordable for us. When we decided to purchase, they made the ordering very easy, and the tub came quickly, even though it was over the holidays. Installation was smooth. The delivery crew was friendly and did their job well and quickly. And the customer service continues to be superb, as Chris makes sure all our questions are answered and we have everything we need. Great experience!