I purchased a sofa by Smith Brothers quite a few y...

I purchased a sofa by Smith Brothers quite a few years ago and loved it. When I wanted a fine recliner I chose Smith. It is the most uncomfortable piece of furniture I ever purchased. But the worst part is that the fabric is fraying because they didn't finish it off underneath. I paid almost $2000.00 a few months ago. I'm 5'1" and I can hardly get up in it. My friend was with me and the floor model was not that high or that hard. No way could I get comfy in this chair. But again, the unfinished fabric that is fraying is the greatest concern.