Samuel A

Review of DoubleTree Crystal City

Id stay away from this hotel. I have diamond stat...

Id stay away from this hotel. I have diamond status and never had an experience like this. The clerks are rude and uninformed. AC wasnt working well in one room. Rooms weren't clean and found this in the drawer of the nightstand.

I complained and the manager was trying to minimize my concerns and act as if everything was ok or will be handled internally.