Stayed for the night of our wedding. Front desk ga...

Stayed for the night of our wedding. Front desk gave us a tour when we checked in and the place was nice, if not outdated in decor and amenities.

We were in Suite X which has a private patio entrance accessable with a key card. Well, at 7:30am in the morning, another guest walks into our room thru the patio using their own key card, mistaking it for their room. Quite awkward, and we couldnt go back to sleep!

Told the front desk and they didnt care. Not sure how it happened that our room/door was keyed to someone elses card, but they could have gone in at any time.

A disappointing experience plus a lack of care from the front desk.