Really inconsiderate and unresponsive staff. Drove...

Really inconsiderate and unresponsive staff. Drove 45 minutes to buy tickets during open box office hours, but it was locked up when I got there. They weren't answering the phones, so when I messaged them on Facebook, they said they were closed for a special event. I asked them if there was any mention of the change on their site (there was not) and they viewed my message and didn't bother responding.