It might be because I'm Asian and a woman, but I u...

It might be because I'm Asian and a woman, but I usually get treated rudely when I come in to get my car serviced. The only time I've been treated with any sort of respect was when I took it in after it had been recalled. The Quick Lube place on the hill behind the dealership is so much better. I also talked to them about getting my car refinanced and they talked to me like I was stupid and below them. They tried to play a numbers game with me (increase principal, increase monthly payment, DECREASE interest rate - wow what a deal! I will end up paying $900 more during the life of the loan!), but I work in accounting so I wouldn't go for it and that's when nice became mean, demeaning, and condescending. I had storm out of there since the finance manager decided the he needed to insult my intelligence within a minute of meeting me. The next day they decided to redeem themselves by calling me two times on my cell phone, texting me twice and calling me at work. I had to insist -- actually YELL at them to get them to stop calling me. They also messed up on the initial paperwork back in 2008 when I bought my car. I would not recommend them to my worst enemy. Looks like it's going to be a nice facility though.