cj taubitz

Review of Al Serra Auto Plaza

I had to have my motor replaced due to water indig...

I had to have my motor replaced due to water indigestion. Gave them plugs starter oil and oil filter. Oil filter was not used found out my crossover pipe was broke somehow my fault when there was no leak or hole when i have it to them. 2 months later motor died for a 2nd time so they replaced the motor now the brand new starter is not on the motor and it's having start up issues. Alserra claims its my fault they also trell me my catalytic converters are now toast caused by me according to al serra. Took it back for a rattle a 3rd time now a.c. pumps toast. I will never suggest anyone come here after the horrible experience I've had with them. 3 visits in and 4 new problems found. Al serra claims these issues broke because of me. I had no catalytic converter codes till the 2nd motor swap. Don't deal with these people trying to give mechanically inclined people the runaround and act like everything that happens in they're care of your vehicle is somehow your issue. Please take this into consideration the next time you think about coming here.