So far, not so good. Warning: please know that t...

So far, not so good. Warning: please know that they will start billing you as soon as you set up your online account and prior to installing your TollTag sticker. I switched to TollTag from TxTag because TxTag has some of the worst customer service in history (not to mention the fact that they double billed me for some tolls and even billed me 4x for a toll this morning). I signed up for my TollTag last Thursday and figured my service would begin when I received and installed my TollTag sticker. I kept my TxTag account in the meantime so that I didn't have to pay the full toll cost and mailing fee. Well, this weekend I noticed that TollTag started billing me as soon as I set up my account with them (no sticker installed yet). They started charging me based on my license plate number. So that means that I had the privilege of paying both TollTag and TxTag for the same charges. Called TollTag today to appeal to them to refund me the charges, since I was not aware they would be billing me prior to the sticker being applied, and they said they would not refund me any money despite the fact that they could see I was being charged by both agencies. My customer service agent was very nice but she said she appealed to two managers and both rejected my claim. A terrible way to start a relationship. I am hopeful that their service is not as bad as TxTags (not actually sure it could be worse), but at this point, I am beginning to worry whether or not that is the case. Fingers crossed it gets better.