Teresa Bryant Review of Greater cincinnati behavioral ...
Last message I sent to my care manager:
Last message I sent to my care manager:
I can't even remember if we've actually talked, but last I knew you had become my care manager. I've been leaning towards ending the service I receive at GCB. My care managers change so often that I still haven't heard anything regarding the trauma informed therapist I requested months ago, and I even asked a couple of times since then, receiving the same response that they'll look into it and will refer me to someone. Will that be this year or next year? I'm not trying to be rude, but honestly I feel like the care I've received since utilizing GCB services has been worse than if I hadn't gone there for help to begin with. It got to the point where I don't even want to talk to my care manager because most of the time they'll have switched me to another one without even telling me, and why get attached to one of you guys for support, and actually try to trust you, when a month later I'll probably never communicate with you again? I don't blame you, I'd move on as soon as possible, too, because the company works you guys like slaves and doesn't pay you anything near what you're worth. I'm just kinda fed up, and I figured since I remembered what you seem to have forgotten, that I'm supposedly your client, I might as well let you know what I've decided. It's really a shame that I've been struggling really bad, and was led on to believe the help I requested was being set up. I don't care how busy someone is; if I'm having major PTSD issues and need to see someone who's trained appropriately to treat me, please advise your coworkers that they shouldn't lie to people like us, and if they don't have a heart for clients who trust that you guys will help us, then obviously customer service and compassion aren't part of their Identity. Go flip burgers because you'll get paid the same and not be working while you sleep. Plus you won't have to worry about letting us down anymore.
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