E

Elton John
Review of Gale Toyota

3 years ago

I went to Gale Toyota to get my four brake pads do...

I went to Gale Toyota to get my four brake pads done. They charged me $620 to do just the two back brakes and said it would cost an extra $345 to do the front. I did the job thinking it was at a fair price, however, other Toyota dealers charge $435 to get all four brakes done. Please please please do not go to Gale Toyota for any job. They will over charge you because business is slow for them. To make matters worst, I called them to ask for an explanation because other Toyota dealers charge significantly less and the lady at the service center when I called around 1pm on Saturday on June 10th, 2017, said "so what do you want us to do about it?".
All the other reviews seem to be fake reviews by this Toyota dealership.
I have a receipt to prove it.

2 Rotors 214.10
1 Pad kit 100.00
Rotors and pads are about $20-$35 at any car store.
Two people were working on two wheels, meaning one person for one wheel and they charged me 252.00 for labor. Rip Off!! The person that checked me out after working on my vehicle smelled like pot and when I told him the prices seemed unfair, he said it's cheaper than other places. They will take advantage of you here if you're not knowledgeable about cars.
I will be reporting Gale Toyota to Toyota headquarters as well as the BBB for taking advantage of my lack of knowledge in vehicles. Even a mechanic at this specific location (I will not mention their name) told me I should have went to a local mechanic and fixed it for more than 50% off what I paid here.

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