I am very disappointed that the Mesa Animal Care &...

I am very disappointed that the Mesa Animal Care & Control Department does not assist in any way with someone's cat literally being stuck in a tree. They just recommended to wait for my cat to come down on his own (if he was going to he would have but when they finally returned my voice message, my cat had already been stuck up there 9 hours). Coty of Mesa police department wouldn't come out until they could see physical signs of distress (not eating or drinking for such a long time is distress in itself). And Mesa fire has to submit some kind of request form to use their ladder to retrieve a stuck cat. That all seems absurd. I'm cat is my family member and we were in need of civil services that were not being allotted to us, since my great disappointment.