robert mendez

Review of Mercedes-Benz of Westminster

Don't waste your time and money at this location I...

Don't waste your time and money at this location I have been a customer for a few years now and their customer service is absolutely horrible, it's impossible to get a hold of any body that can actually do anything to help the customers, when I call and ask for a manager they are rarely available.They don't follow directions I asked them to change my phone number to the correct one several times, and they are never on the same page! I can't tell you how many times I've been given the run around at this place it's a joke! It's a hassle to get even the simplest of things done such as servicing the vehicle. Terrible representation of such a prestige brand! I highly recommend going with a different branch! Save your self the headache and the frustration!