Used to be a five star rating. I am a retired Mil...

Used to be a five star rating. I am a retired Military Vet after 40 years and could file my taxes with H&R for free no matter what the case was, owning home or homes, investments or anything. This year I paid 24.99 so I would have audit backup. Also everytime I ran into a question the software would ask me to upgrade to get an answer, or when i went into UTMA and investments...wanted another 39.99. I want to know how to clean out everything on the H&R site...I will use another program next year...or Turbo Tax, why not, same price when it is all said and done. Amazing how these companies get you hooked and then charge....pretty much like our Government