Was admitted for clavicle surgery. My surgeon requ...

Was admitted for clavicle surgery. My surgeon requested twice daily physio. 1st session was 21 mins and the physiotherapist #1 helped me with the various exercises, explaining what needs to be done. 2nd session (physiotherapist #1) was 17 mins, just going through what we did earlier and providing me with a print out of the exercises. 3rd session was with physiotherapist #2 for 16mins with where I went thru what the therapist #1 did and some chit chat on how I fell etc. 4th session with therapist #3 was all of 7 mins where I repeated what I did with the 2 therapist. She left and came back into the room as my surgeon was coming in to check on me. Since therapist #3 just chatted with me earlier on, she was unable to fully respond to my surgeon's question and left with the surgeon after 10 mins in the room.
The timings of the sessions were provided by the hospital after I made a complain and urged them to view the CCTV to determine the time spent. For the so called therapy sessions, I was shocked to be charged a total of $655.68 for "physiotherapy".
Although insurers pay for my stay, this is not right and has to be called out. When a patient needs physio therapy, the patient expects real therapy session of working out the exercises and not chit chats.
So I'm warning anyone whose stay requires physiotherapy sessions at Mt Elizabeth, Novena. Make sure to ask what you're getting and the cost and duration of each session. Coming into your room and asking if you know what needs to be done and some small talk on how you get into the accident should not qualify as a therapy session. So be warned.