A well run operation of impressive scale. We used ...

A well run operation of impressive scale. We used them for full outfitting and were totally satisfied. Their store is fantastic. I think a few things could be improved. They don t design an experience for you by default like another, smaller outfitter we ve used - if you ask them for questions, they will provide individualized guidance on routes / planning and spend the time with you but the experience is not as intimate as a small family run outfitter. They re a big operation! Second, and more importantly, I think they should be more intense about educating people about fire safety and leaving no trace. There are a lot of people out in the BWCA for the first time every year and everyone can use reminders. Overall though, I would recommend this outfitter, and I definitely recommend the store one of the best outdoor retail stores in the state!