R

Renee Stokes Ward

4 years ago

Feb 1, I went to purchase a GLE Coupe. The salesma...

Feb 1, I went to purchase a GLE Coupe. The salesman was great! I completed the deal that day, I did not drive the vehicle home that day. The salesman said the vehicle was a lease turn in and they had to keep the car to service it as to certify it. I asked how long would they need to keep the vehicle, I was told it would be ready in 3 days. 3 days came and went! I called my salesman he apologized, of course the salesman does not do repairs. I told him I had to attend a funeral and I wanted to drive my vehicle, he arranged that, after a few days I took the vehicle back. My car sat there for 5 more days with no attempt to repair. Mind you they have been paid and I m still waiting for my car to be repaired. Oh and I received a loaner vehicle that broke down on 95 in mid day traffic. I was in fear of loosing my life by being struck by oncoming vehicles. Through all of this they insinuated this was all my fault!!! I am so dissatisfied!!!

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