Sheryl Luke

Review of Mercedes-Benz of Pompano a AN ...

We ve been customers for over 10 years with this o...

We ve been customers for over 10 years with this once wonderful dealership Apparently everybody and everything has changed there We have purchased four vehicles in the past and were about to purchase another one and unfortunately for some reason, after 2 1/2 days and 16 messages, voicemails and texts to everyone including Keith and your sales manager, and the general manager, nobody bothered to get back to us. We ended up buying from another dealership who came back to us immediately I cannot believe and I cannot understand why nobody could get back to us in such an untimely manner, and made us feel like we were nothing more than a bothersome to them We are cash buyers and are good customers and these people just don t care anymore We are very pleased with the new company we are dealing with and the new car that we received, but to be a loyal local customer with a company for so many years and have bought so many cars, is beyond belief that they treat people like this Run, do not walk to another dealership It s not the same Anymore and it saddens me to write this review ...I cannot believe nobody would get back to me when we said we wanted to buy a car! We are trying to support our local businesses during this pandemic - is incomprehensible we would be treated this way...We are thrilled to have bought the car of our dreams even though we try to stay loyal to this company Shame on you It pains me to write this review...truly