I have sickle cell anemia and the last time I was ...

I have sickle cell anemia and the last time I was there I was there for 4 hours and I only got treated with a half bag of fluids and one pain shot and I kept pushing the button for help and the never came to help me until 20mins later and when my fluids was done they didn't change the bag and my blood was coming out of the iv, me and my wife made a promise to never go back, and trust and believe me don't go there