WORST CUSTOMER SERVICE EVER! I wish there was a ZE...

WORST CUSTOMER SERVICE EVER! I wish there was a ZERO star rating. In every interaction with them regarding a re-roof and renewal, they treated ME like I was a criminal due to length of time contractors were taking. Their customer service reps were horribly inattentive, unhelpful, lacked any caring at all, and failed on multiple occasions to return calls as promised. I will cancel any/all policies here and avoid at all costs. Worse...this was a partnership with USAA, #ussa and cannot believe they associate themselves with this type of organization. As a 30 yr USAA client, this is a very poor representation of a business that represents the military & veterans. MacNeill Group is disgraceful company that only wants your money.