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Review of Historic Realty Inc. DBA Histo...

I called this hotel to book an extended stay in Ju...

I called this hotel to book an extended stay in June, when we are at a nearby hospital for treatment for my daughter. This hotel came recommended by the hospital. Upon calling, the lady who answered the phone sounded like she smoked 2 packs a day for 40 years. Not only was she rude and unhelpful, she called me a liar for saying I received the contact info from the hospital. I work in customer service myself, and I know that you can not always please te customer. However, it is not okay to be incredibly rude and act like it was a huge ordeal to even take my phone call. Luckily, I called the Holiday Inn up the street from this place and they gladly accommodated my stay, with a hospital discount. I will be contacting the hospital to recommend that they give patients the information for Holiday Inn, instead of this place.