Steve Rusconi

Review of Emerald Outdoor Living

I have done business with emerald over the years a...

I have done business with emerald over the years and just recently ordered another pump for my spa. Called me saying it was in and went down to get it and it was not in. Suppose to call me back with tracking number and never did even when I called them the next day. To busy to get it for me. I also ordered at this time an impeller to go on the pump and they said they would get back with me rather than take care of it right then. Had to call them twice to see if they ordered it. Then I asked them if they could put it on the new pump and they said they were to busy. It takes only 5 minutes. Awful service and rude and they do not follow up promptly.