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Dane Silvestri

3 years ago

I rent a unit that is Managed by SBMI group. I wo...

I rent a unit that is Managed by SBMI group. I wouldn't recommend this Management group to anyone. My A/C unit has been having issues and I put a request in on 8/4/16 to have it fixed. It is now 8/29/16 and it is still not fixed. I have been calling them a couple times a week to have it fixed and have been in contact with the A/C company as well. The A/C company said that they haven't had much luck with the communication from SBMI as well. Having a 1 year old kid and it being the month of August having AC is some what important. I will call again today to check on the status and see if and when it will be fixed. It's only been 25 days......so far. We will see.
I own a business in San Diego and customer service is very important. Please do yourself a favor and hire a different management company if you're looking for one. SBMI is no good.

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